Do You Have “Missional Integrity”?
The present love affair with corporate mission statements must be more than a framed eight-by-twelve well-wordsmithed paragraph hung on a wall. It’s one thing to have a clear focus…and another thing to actually do it. I walked into a fast-food chain restaurant years ago that was a hot mess; bad leadership breeds bad service, bad attitudes, and bad atmosphere. Next to the cash register where you placed your order was a framed mission statement, something about “friendly servic